Buyers of trade receivables are always entitled to the full invoice amounts. If a trade receivable with a cash discount agreement has been uploaded to TrustBills, the seller of this receivable must pay the discount. TrustBills offers the functionality to transfer the cash discount amount to the buyer of the trade receivable just by pressing a button.
If an invoice with a 100% guarantee of verity and quality has been uploaded and if it later turns out that the goods or services were not completely satisfactory or have been damaged during delivery, then the customer (debtor) will pay only part of the invoice amount. In that case, TrustBills first asks both parties, through a digital dialogue, why a mitigation has occurred.
If both agree that the mitigation was due to a shortfall, the seller of the trade receivable offsets the investor for the mitigation. TrustBills provides a compensation feature that allows the seller to pay the compensation with just two clicks.
In the event that the seller insits on having delivered completely and accurately, but the customer denies this, the buyer of the trade receivables will be notified and advised to engage an external dispute manager. So far, this case has never occurred.